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What is e-Procurement?
Electronic procurement (e-procurement) is use of electronic tools and systems to increase efficiency and reduce costs during each stage of the purchasing process. It is the purchasing of goods and services using the internet. It:
Covers full life cycle of purchasing (from indent to receipt of goods)
Connects buyers and suppliers through electronic exchange of Tenders, contracts, POs, invoices etc
What is e-Tendering?
Electronic Tendering is carrying out the traditional tendering process in an electronic form, using the internet. E-tendering is the procurement process simply conducted online, i.e. supplier registration/ creation, issuance, tender download, submission of bid, receipt & opening of tenders.
What is e-Tendering portal?
“An e-Tendering Portal is a Web based application which offer services for e-tendering. SPV Haryana E-PROCUREMENT officials / suppliers can access this portal either through a link provided at SPV Haryana E-PROCUREMENT web site or directly through URL https://spvharyana.etender.in, for floating of e-tender or to participate in online bidding process.”
Basic Requirements:
What are the basic requirements for using e-Tendering portal?
Software :
ii. . Mozilla Firefox and Google Chrome (below 45.0 version)
iii. Java7 Update 67 (Updated 32 bit Java version & above)
iv. Installation of Digital Certificate setup (NxtCryptoSetup.msi) available under "Download" tab link at https://puda.e-auctions.in , using Administrator user access.
v. Install the E-token driver.
Hardware :
i. Minimum 1 GB RAM
ii. At least 80 GB hard disk
iii. Processor i3 or equivalent
An internet connection with minimum 512 Kbps speed
Digital certificate (Signing and Encryption both)
Login Id and password
What JAVA settings have to be done in the computer for using e-Tendering portal?
1) Go to the Control Panel.
2) Open the Java Property.
3) Go the Security tab.
4) Click on edit site list and add the url of parent portal. https://puda.e-auctions.in and also the add the client url which you have want in participate.For example https://phed.haryanaeprocurement.gov.in
5) Click on apply option.
How can I enroll myself on e-Procurement portal?
It is one time process of filling a registration form by the vendor which may be accessed by clicking upon "Sign up" link available on e-Tendering Portal to obtain their login ID & Password. The registration will be auto approved by the system.
After activation the bidder has to map their digital signatures with user id. Please refer the help manual "Register & bid online" available under tab "How to..?" of this website for further clarity.
This login ID & Password can be used to participate in online bidding process.
If I am enrolled on e-Procurement portal, how long is it valid? Your enrollment is valid for a lifetime or as decided by concerned Department/Board/Corporation/Federation of Govt. of Haryana. You may access e-Procurement portal only if you are not debarred/blacklisted by Tendering Authority.
What charges are to be paid for enrolment/support?
THERE ARE NO CHARGES FOR SUPPORT OR ENROLMENT FOR THE SINGLE EPROCUREMENT PORTAL GOVERNMENT OF HARYANA.
What is digital certificate? Why it is required? A digital signature is an electronic signature that can be used to authenticate the identity of the sender of a message or the signer of a document, and to ensure that the original content of the message or document that has been sent is unchanged. Digital signatures are easily transportable, cannot be imitated by someone else, and can be automatically time-stamped. A digital signature can be used with any kind of message, whether it is encrypted or plaintext. As per Indian IT Act, 2000 use of valid digital certificate is mandatory for any e-Tendering portal.
Major objectives for using digital certificate are as mentioned below:-
Authentication- Digital signatures are used to authenticate the source of messages. The ownership of a digital signature key is bound to a specific user and thus a valid signature shows that the message was sent by that user.
Integrity - In many scenarios, the sender and receiver of a message need assurance that the message has not been altered during transmission. Digital Signatures provide this feature by using cryptographic message digest functions.
Non Repudiation - Digital signatures ensure that the sender who has signed the information cannot at a later time deny having signed it.
To know more about digital certificate please visit www.cca.gov.in
What is the legal Validity of Digital Signatures?
The Indian Information Technology Act 2000 (http://www.mit.gov.in/content/information-technology-act) came into effect from October 17, 2000. One of the primary objectives of the Information Technology Act of 2000 was to promote the use of Digital Signatures for authentication in e-commerce & e-Governance. Towards facilitating this, the office of Controller of Certifying Authorities (CCA) (www.cca.gov.in) was set up in 2000. The CCA licenses Certifying Authorities (CAs) to issue Digital Signature Certificates (DSC) under the IT Act 2000. The standards and practices to be followed were defined in the Rules and Regulations under the Act and the Guidelines that are issued by CCA from time to time. The Root Certifying Authority of India (RCAI) was set up by the CCA to serve as the root of trust in the hierarchical Public Key Infrastructure (PKI) model that has been set up in the country. The RCAI with its self-signed Root Certificate issues Public Key Certificates to the licensed CAs and these licensed CAs in turn issue DSCs to end users.
Section 5 of the Act gives legal recognition to digital signatures based on asymmetric cryptosystems. The digital signatures are now accepted at par with the handwritten signatures and the electronic documents that have been digitally signed are treated at par with the paper based documents.
An Amendment to IT Act in 2008 has introduced the term electronic signatures. The implication of this Amendment is that it has helped to broaden the scope of the IT Act to include other techniques for signing electronic records as and when technology becomes available.
How do I get a valid digital certificate? You can get a valid digital certificate from any of the certifying authorities being authorized by government of India. Below is the list of CAs
What is e-token/USB token?
e-Token is a hardware mechanism used for password authentication via using identity management technique and provides hacking problem solution to the user. It looks similar to pen drive and fixes in the USB port of the computer.
Is e-Tendering portal is secured?
How to logon to the e-Procurement portal? You need to enter correct login id, password and valid digital certificate to logon to the website.
What to do if I forgot a password? You can use "forgot your password" functionality available on the home page. You need to provide your email id. A system Generated email will be sent containing a link to reset your password.
Can I use a same digital certificate with the different login ids? No, once a digital certificate is mapped with any of one login id the same digital certificate cannot be used with other login ids.
How do I change the password?
After logging into the website. You can change your password by using change password facility available under "My Profile>>Edit Profile"
Can I update my enrollment details?
Yes, you can update your enrollment details by accessing "My Profile>>Edit Profile" functionality after logging into the e-Procurement portal.
Which language I can use for tender submission?
You can use English language only.
How to submit technical, prequalification supporting/reference documents?
You can upload and save all the supporting documents like past experience certificate, ISO certificate etc in "My Briefcase" and can reuse and attach these any time for future tender submission online.
Alternatively, You may upload supporting document along with tender itself without saving in briefcase also.
What is the Maximum Size and type of documents allowed to be uploaded?
Files with extensions [.pdf /.doc /.docx /.xls /.jpg /.jpeg /.png ] with maximum size 10MB are allowed.
Can I attend the prebid meeting online?
Yes, you can attend a prebid online during the prebid meeting time specified in a tender, if the mode of pre-bid meeting is decided as online by concerned Department/Board/Corporation/Federation.
How do I come to know about any corrigendum/addendum published in a tender?
System displays the corrigendum count for each tender. System increases the count as any corrigendum / Amendment is published. You can view the complete corrigendum / Amendment details by clicking on corrigendum / Amendment link.
How to submit technical, price bid online? Do I need to scan the technical & price bid and to upload it?
After logging into the website, you need to fill in required fields details in the bidding format available in the system only. Don't upload scanned price bid documents.
Can I access the e-Procurement portal on any date, any time? Yes, you may access e-Procurement portal on any date and any time except maintenance time period.
Till what time I can submit a tender online?
You need to "Check & Submit Bid" of a tender (dropping a tender in Electronic Time Stamped Tender Box) as per the submission end date & time mentioned in a tender notice of respective tender. System would not accept any tender once the submission date & time is lapsed.
Important Note : Bidders are advised to submit their bids well in time to avoid any last minute hindrance.
How secure my data is before doing a "Check & Submit Bid" of a tender? While preparing a technical & price bid, the data is encrypted with your public key before submission of a data to the server. This data can only be decrypted with your own private key.
How secure my data is after doing a "Check & Submit Bid"? At the time of "Submit Bid", your data is encrypted with the concern government officer's public key and stored in the database. This data can only be decrypted using that government officer's private key after tender opening date & time.
What if I accidentally submit the same tender twice? System doesn't allow you to accidently submit same tender twice. But if you want to edit the already submitted offer you can resubmit within due date and time.
Is it necessary to submit a complete tender in one go? No, you may prepare technical bid, price bid phase wise. i.e. you may prepare and save your bid and later on you can do final submission of a complete tender.
How do I confirm that my tender is submitted successfully?
On successful completion of final submission of a tender, system generates an online receipt which is a proof of online final submission.
How to submit tender document fees? As per the instructions given in the tender notice, you may submit tender document fees online.
How can I track the status of my tender? Can I attend tender opening online?
IN SINGLE E-PROCUREMENT GOVERNMENT OF HARYANA YOU CAN PARTICIPATE IN RESULT SHARING IN CASE OF PUBLIC TENDERS and LIMITED TENDERS. You can see the Price bids of all the bidders.
Office Timings Of Help-desk support for Single eProcurement Portal of Government of Haryana
Technical Support Assistance will be available over telephone on Monday to Friday between 09:00 am. to 5:30 pm.
Important Note:-
All queries would require to be registered at our official email- chandigarh[at]nextenders[dot]com for on-time support.
(Only those queries which are sent through email along with appropriate screenshots or error description will be considered as registered with the Help-desk.)
Contact our helpdesk on or before prior to 4 hours of the scheduled closing date & time of respective e-Auction/ Tender event.
For queries pertaining to ePayment of EMD, please contact the helpdesk at least 2 business days prior to the closing date & time of eAuction/Tender event.
Help-desk support will remain closed during lunch break i.e. from 1:30 PM upto 2:15 PM on each working days.
Issue Reported ON SINGLE E-PROCUREMENT GOVERNMENT OF HARYANA
1. 'Certificate Does not have permission ' error while Load Certificate Proper E token Driver not installed or user system doesn't have administrator privilege.
2. 'Select Proper Certificate from the list' issue while doing login If user select another certificate than user assign certificate.
3. Single tender is not visible to vendor after login Single tender is available in limited tender tab and if in limited tab tender is not available then another user is assigned to tender.
4. Offline Single tender is not visible after login as they got invitation mail Offline Single tender is available in limited tender tab. And if not available in limited tab then Mail id is wrong or otherwise username is different.
5. Java Pop Ups are not coming after login Check Java setting Control Panel->Right click on Java->select Open->Click on Security tab->Scroll down to medium .
6. Certificate Pop Up is not coming while doing Load certificate Check Java setting Control Panel->Right click on Java->select Open->Click on Security tab->Scroll down to medium.
7. Can't Create Object Error is coming while login Nxtcrypto Utility is not installed on user system Add URL: Single e-Procurement Government of Haryana.etenders.in-> System Requirement-> Download DC setup And then installed.
8. Report is not Showing After Opening. Only Commercial report is showing after opening for those vendor who submitted bid or proceed for bid preparation
9. Email is not triggered after registration . Email Address is not valid or Internet connection is slow
10. Forgot Password link is not active Message come when vendor to Forgot password If user click on forgot password link many times. User should check recent forgot password mail
11. Invalid Username and Password Issue. Either Username is wrong or password is wrong
12. Email id Change User should not change primary mail id from front end. user should have to send mail to support team
13. Decryption Fail :- Invalid Key Pair Issue If user used Wrong encryption certificate for encryption
14. User does not have Administrator Privilege This error Occur when User is not login with administrator user.
